Because of soft peal cotton material, so the pillow has big ductility. when packing, the pillow will be compressed into a small parcel, so you might think it is smaller than expected after you take it out from the parcel, but which is normal. You can dry it in the sun, or shake it several times, then the pillow will be almost recovered to the original size. hope understand! Because it is manual building materials, the size allows the existence of about 5cm error, please don't mind it. thanks!
1. Colors may not appear exactly as seen on photo in real life due to variations between the computer monitors and naked eye color difference.
2. Pillowcase detachable.
3. Pillow due to the transport process caused by extrusion will fold, which is a normal phenomenon, ironing pillowcase on the flat.
Pillow core fabric: cotton / crystal velvet
Pillow height: 15.1-20cm
Pillow shape: U type
Size specifications: 70x130cm
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
All orders are shipped within 24 hours of you placing the order using DHL eCommerce, USPS, UPS, or FedEx depending on your location and fastest available service. Typical delivery time frame is between 4 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays specially if International Shipping takes place.